AI is accelerating the evolution of customer relationship management (CRM), with agentic AI, a shift to targeted use cases, and workforce realignments on the horizon. AI has the potential to ...

CRM Buyer spoke with QueryPal CEO Dev Nag about how AI-driven CRM tools cut costs, improve support efficiency, and elevate ...

CRM magazine presents its seventh annual rundown of the leading companies and hottest trends in customer relationship management.

We recently published a list of 10 Best Stocks to Buy for the Next 3 Months. In this article, we are going to take a look at ...

We recently published a list of 11 AI Stocks Shaking Up Wall Street Today. In this article, we are going to take a look at ...

It’s long been known that excellent customer service is critical for companies’ bottom lines, and the numbers continue to support that. Research from The Harvard Business Review found that customers ...

From the basics to buzzwords to game-changers, this glossary of terms will help you speak the language of AI and stay ahead ...

Businesses can expect significant efficiency gains with AI’s ability to streamline processes, enhance decision-making and ...

Artificial Intelligence (AI) is not only transforming industries but is also revolutionizing healthcare. In his detailed ...

We recently published a list of 11 AI Stocks Shaking Up Wall Street Today. In this article, we are going to take a look at where Salesforce, Inc. (CRM) stands against other AI stocks shaking up ...