This strategic move shows AI is now the foundation for how leading companies engage, support, and retain their customers ...

NiCE bolsters its AI platform with conversational and agentic capabilities via a Cognigy deal to take on more customer ...

NiCE (NASDAQ: NICE), a global leader in AI-powered customer experience, today announced that it has entered into a definitive ...

NICE’s $955M Cognigy acquisition accelerates its AI-First Customer Experience strategy, enhancing capabilities in ...

NiCE's acquisition of Cognigy aims to integrate AI capabilities into its platform, expediting AI adoption in customer ...

Customer experience leader NiCE enters agreement to purchase conversational AI platform Cognigy to enhance enterprise AI ...

Under the hood, Cognigy uses LLMs from major AI providers such as OpenAI and Anthropic PBC. If the LLM that powers an agent ...

Russell said, "This is a landmark moment for Nice, a strategic move that fast-tracks our AI innovation agenda and sets a new ...

Cognigy, a global leader in AI-powered customer service solutions, today announced the availability of Cognigy.AI in the new AI Agents and Tools category of AWS Marketplace. Customers can now easily ...

Cognigy, a company specializing in artificial intelligence, has entered into an agreement acquired by NiCE, a publicly traded ...

Yesterday, Nice announced its biggest ever acquisition - $955 million for German company Cognigy, which is meant to ...

After relocating its U.S. headquarters from San Francisco to North Texas, the agentic AI enterprise is set to be acquired by ...