NiCE bolsters its AI platform with conversational and agentic capabilities via a Cognigy deal to take on more customer ...

NiCE (NASDAQ: NICE), a global leader in AI-powered customer experience, today announced that it has entered into a definitive ...

This strategic move shows AI is now the foundation for how leading companies engage, support, and retain their customers ...

NICE’s $955M Cognigy acquisition accelerates its AI-First Customer Experience strategy, enhancing capabilities in ...

NiCE's acquisition of Cognigy aims to integrate AI capabilities into its platform, expediting AI adoption in customer ...

Customer experience leader NiCE enters agreement to purchase conversational AI platform Cognigy to enhance enterprise AI ...

Russell said, "This is a landmark moment for Nice, a strategic move that fast-tracks our AI innovation agenda and sets a new ...

Under the hood, Cognigy uses LLMs from major AI providers such as OpenAI and Anthropic PBC. If the LLM that powers an agent ...

Acquiring Cognigy today, Nice reinforced its chances of remaining an AI innovator, rather than a disruptee. By adding Cognigy ...

American customer experience company NiCE is to acquire German conversational and agentic AI business Cognigy in a deal that ...

Yesterday, Nice announced its biggest ever acquisition - $955 million for German company Cognigy, which is meant to ...

Cognigy, a company specializing in artificial intelligence, has entered into an agreement acquired by NiCE, a publicly traded ...