Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. For those of you old enough to remember, Siebel Systems was THE ...
While Salesforce remains the clear leader in customer relationship management software, Microsoft's latest earnings report indicates that it's well-positioned to gain ground and become a stronger ...
In 1993, Tom Siebel launched Siebel Systems. Soon after, in 1995, the company introduced Siebel Sales Enterprise, the world's first customer management software — a tool that at-the-time helped ...
Microsoft released a patch this week for a flaw in its new set of customer relationship management applications, said a Microsoft representative. The patch allows companies using the CRM software to ...
Pricing: Starts at $65 per user per month. Key features: AI-backed Copilot-generated content. Contextual insights like predictive forecasting and scoring. Track contact activity like opening emails or ...
Mordor Intelligence valued the global business intelligence market at $20.5 billion in 2019 and expects it to reach $40.5 billion by 2025, growing at a compound annual rate of 12 percent. This is ...
Analytics Foundation, a free bundle of software, provides customizable source code and documentation, allowing users to better take advantage of Dynamics Microsoft has taken another step to make it ...
Microsoft Dynamics is great for businesses using the Microsoft platform or needing an on-premise CRM. Salesforce is more suited for companies looking for more advanced AI and automation tools.
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