They already help us with office tasks, answer everyday questions around the home and give us advice when we're in a dilemma ...

Timely research reports modern chatbots are very good at emotionally connecting with humans, but with an ironic twist: the conversations resonated much more if people didn’t know they were talking to ...

Amid rising emotional ties to artificial intelligence, two Penn research projects across The Annenberg School for Communication and The Wharton School have shown how easily chatbots can be swayed — ...

"Commerce is our goal here... More human than human is our motto." —Eldon Tyrell, Bladerunner (1982) Over the past several years, the hype over artificial intelligence (AI) has reached fever pitch, ...

More companies are using chatbots or other artificial intelligence to help people with customer service. It turns out those bots may be better at delivering bad news than humans. New research ...

Can AI chatbots really replace human therapists? Artificial intelligence chatbots (a.k.a. "AI Therapists") have surged in popularity as tools for mental health support, primarily because they offer ...

Talkspace reports that while AI can aid mental health through tools like chatbots, it cannot replace therapists due to the ...