EDS system still not working properly, 36,000 more cases "stuck" A staggering £3.5bn in child maintenance payments from absent parents remains uncollected as the beleaguered Child Support Agency (CSA) ...

IT problems at the heart of flawed maintenance system... The failing Child Support Agency (CSA) is to be scrapped and replaced by a new system that will see absent parents who fail to pay maintenance ...

Stockpiled claims that never made it into the computer system, files deleted for no clear reason and inaccurate information intentionally entered by demoralized staff just to keep cases active are all ...

John Hammond is one of 30 parents who told BBC Your Voice they'd experienced problems with the CMS.

A teacher says he was just weeks into his job at a new school when he made the 'shocking' discovery by chance.