While digital transformation has generated vast amounts of insurance-related data, the ability to deliver added customer value and improved customer service requires investment in the right technology ...

Who's this for: Progressive is a great option for older drivers with a less-than-spotless record — it landed on our list of best car insurance for high-risk drivers, since it offers reasonable rates ...

The phone never stops ringing when an insurance company wants your business. Agents call, executives follow up, and polished ...

Overall satisfaction with auto and property insurer digital experience declines despite lower premiums Inability to easily compare prices and coverage options limits brand consideration Chatbots and ...