AI is helping 911 dispatchers speed up emergency responses, handle non-emergency calls, and translate languages.

Video technology used by Chesterfield County 911 dispatchers saved firefighters crucial minutes during a recent house fire on ...

Add Yahoo as a preferred source to see more of our stories on Google. Ricardo Martinez II spent more than a decade as a 911 dispatcher, handling thousands of emergencies as US 911 centers face a ...

Rose White, executive director of Loudon County E-911, said staffing shortages and increased call volume are driving the need ...

The 911 Center in Roanoke will be rolling out new emergency medical dispatch protocols, moving to a more data-driven system. “Our current system is much more individualized, experience-based,” 911 ...

Members of the Lawton Citizens Police Academy got an inside look this week at how officers and dispatchers handle high-risk, fast-moving emergencies.