A Florida hotel recently made waves after a guest filmed himself checking in with a teleworker through a video screen. "Are you back here behind the desk, back there or are you somewhere else?” guest ...

Natural treatments and products have long been wellness buzzwords—think of aromatherapy sessions using plant-derived ingredients, or skin-smoothing immersions in mineral-rich volcanic mud. But now, a ...

NEW YORK, Aug. 4, 2025 /PRNewswire/ -- The hospitality industry is undergoing a major transformation powered by artificial intelligence (AI) and robotics, with hotels using automation reporting 30–40% ...

While high-tech hotel rooms may be the new peak of luxury, a new study reveals that it's leaving guests confused and reluctant to embrace the new upgrades. As more hotels embrace new features ...

NEW YORK--(BUSINESS WIRE)--More than half of hotels (56%) say they feel pressure to keep upgrading their tech, according to Hotels.com’s 2025 Hotel Room Innsights survey.* The annual survey of over ...

Some hotels are experimenting with virtual check-ins, though many guests still prefer in-person service. Major hotel chains like Hilton, Hyatt, and Marriott offer mobile check-in options through their ...

Hotel rooms have become so sophisticated that many guests now struggle to operate the lights, wifi, entertainment systems and air conditioning, according to a new report. In a survey of 450 properties ...

Hotels are becoming so tech smart that many guests struggle to figure out how to turn the lights on. A report found that a growing number of travellers are so baffled by high tech accommodation that ...

Business Research reports that "AI is transforming the hotel industry by optimizing revenue management, personalizing guest experiences, enhancing cybersecurity, and automating operations." The report ...