Phil Goldstein is a former web editor of the CDW family of tech magazines and a veteran technology journalist. He lives in Washington, D.C., with his wife and their animals: a dog named Brenna, and ...
As large enterprises search for solutions to get the most out of their outsourcing vendors, many are turning to operational frameworks like ITIL (Information Technology Infrastructure Library) to ...
|~|Smith,-Peet200.gif|~|Peet Smith, a specialist in consulting and training on IT governance at Seven Seas Computers.|~|Middle East companies implementing ITIL practices should be looking at how ...
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