Octopus Energy is to pay £1.5 million in refunds and compensation after it failed to provide customers with final bills within six weeks, Ofgem has said. The regulator found more than 34,000 ...
Last year, I was told by my energy supplier Octopus that I need to get a smart meter, as my existing meter is too old. I don't want to share data on my energy use, so I requested that any new smart ...
Suppliers issued approximately 309 million bills during 2024, with 11 million arriving at least one month late. Of those, 3.5 ...