Feeling fed up with the cumbersome IT stack and customer support needs is nothing to feel ashamed or terrified of. As a business, looking to outsource or hire for the tasks that experts do better is ...

Instead of offshoring, Provalus looks for small towns where incomes are low and people are eager for positions that will ...

In the past 12 months, research from firm Ernst & Young has shown the surging nature of AI adoptions, with the ability to offer quick solutions and personalized support as key to maintaining a ...

The question isn't whether agentic AI will transform outsourcing—it's whether organizations will proactively shape this ...

That's the conclusion of a study issued Tuesday of 25 large companies conducted by the business consulting firm Deloitte Consulting, in which 70% of survey participants say they had significant ...

In 2024, global outsourcing contracts reached $41.6 billion, with IT making up 75%. Outsourcing advantages include cost savings, efficiency gains, and access to expertise. Nike exemplifies outsourcing ...

Anyone who has been monitoring the business press and industry trends in the past 18 months or so will have noticed that outsourcing may not always be a sure-fire, can't miss strategy for improving ...

India's information technology sector may face a fresh challenge if a new US legislative proposal aimed at curbing outsourcing is passed. The Halting International Relocation of Employment (HIRE) Act, ...

Donald Trump’s social media platform, Truth Social, reportedly outsourced jobs to Mexico, despite the former president threatening to impose tariffs on companies that do the same. Watchdog outlet ...