In 2022, my company, Setracon Inc., was presented with a unique project. We were contacted by the Washington State Liquor and Cannabis Board with an emergency request to conduct risk, threat, and ...
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Retail Worker Followed Store Policy On An ID Check, So An Angry Customer Lashed Out And Crossed A Serious Line
Working at a retail counter means following rules you didn’t make, but customers don’t always see it that way. A customer was furious when told she needed an ID for her money order, and her anger just ...
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