Q: When I searched Google for the tech support number for Norton Antivirus, the person that answered sounded extremely foreign and wanted my credit card number, so I hung up. How can I get the real ...

GREEN BAY, Wis. (WBAY) - You may get a pop-up that looks like a security warning, telling you that there’s a major issue with your computer. However, you shouldn’t follow the directions on the screen.

Whether you have a MacBook, iPhone, or some other device, it seems that Apple products have become an indispensable part of our lives. So when something goes wrong, you need fast and reliable support.

When a problem pops up with your computer and you want to find the tech support number, Google’s a good place to find it, right? Wrong! A growing number of people are being victimized when they call ...

Tech support scammers have been offering bogus technical support services and “resolving” people’s non-existent problems with their devices or software for years. Using a range of tried-and-tested ...

SPRINGFIELD, Mo. (KY3) - The old “Microsoft Tech Support” scam has a new twist. Nowadays, to make it more convincing, scammers tie in the Treasury Department and blast a message on your computer ...

We may receive a commission on purchases made from links. Engadget readers like yourself are probably more tech savvy than the average person. That means you may get roped into helping older family ...

CHICAGO -- For consumers who turn over control of their computers to remote technicians online, the fix may already be in. A growing number of remote tech support scams are popping up, in which users ...

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...