A grocery store owner in Georgia does a daily inspection of all refrigerated and frozen case temperatures using a laptop computer with specialized commercial software. The store owner notices that the ...

A freezer that’s not freezing can quickly lead to spoiled food, causing a major mess and a major expense. If you notice your ...

Nadia Prescott’s freezer has broken, and now her refrigerator is on the blink, too. Why won’t Sears honor her home warranty? Question: I have a three-year home warranty for my appliances with Sears. A ...

In this troubleshooting situation, a restaurant manager is calling for service on a reach-in freezer, and the complaint is that the unit “isn’t freezing things hard.” When you arrive, you confirm that ...

Open the freezer door and there, way in the back, may be an old carton of ice cream growing spikes of ice. Or a forgotten frozen lasagna covered in icy crystals. Or drying of meat surfaces if not well ...

Q: I have a three-year home warranty for my appliances with Sears. A technician visited my home last week and supposedly fixed my freezer. But yesterday morning, neither the fridge nor the freezer was ...

Nadia Prescott’s freezer has broken, and now her refrigerator is on the blink, too. Why won’t Sears honor her home warranty? Q: I have a three-year home warranty for my appliances with Sears. A ...