More than 1,000 new features added to Webex over the past 12 months – dramatically improving the Hybrid Work experience. Latest features help customers empower equal participation, from everywhere New ...

New AI-powered innovations in Webex Contact Center are focused on promoting agent efficiency and well-being, resulting in reduced turnover, exceptional customer experiences and real business outcomes.

Video conferencing platform Webex by Cisco is introducing machine learning and generative AI functions meant to improve collaboration at a distance and CRM through enhanced video experiences and ...

Webex by Cisco (herein referred to as Webex) is well known as a unified communications and collaboration (UC&C) and UC as a Service (UCaaS) vendor. In October 2023, Cisco made several announcements, ...

Webex by Cisco wanted to lead the conversation on the future of hybrid work among C-suite executives and tech influencers. They partnered with Forbes to instill a Cisco-driven thought leadership ...

Cisco has announced that the former Spark platform will be known as Webex Teams, and it comes along with the launch of a new Webex Meetings application, as well as a new Webex Assistant and a Webex ...

Cisco unveils Webex AI Agent to enhance customer experience and introduces new AI-powered solutions for productivity. Webex AI Assistant updates streamline workflows, with new features like suggested ...

Brings Thrive Global into the agent flow of work in Webex Contact Center, reducing agent attrition & enabling greater productivity with Thrive Reset New AI-powered innovations in Webex Contact Center ...