Almost all of us will have our lives enhanced by Social Security. Our grandparents and parents have collected benefits -- or ...

A group of Democratic lawmakers is warning that changes at the SSA are pushing its customer service system into crisis.

Beginning Saturday, Social Security recipients will no longer be served by workers from their local field offices.

Sen. Kirsten Gillibrand and colleagues are investigating “Social Security chaos,” citing staffing cuts, long wait times, and ...

Millions of seniors across the country will be impacted by a major customer service change from the Social Security Administration this weekend. For the roughly 75 million older Americans who receive ...

Millions of seniors nationwide will experience a significant customer service transformation from the Social Security Administration this weekend. For approximately 75 million older Americans ...

The Social Security Administration this weekend rolled out a new streamlined approach to customer service and its processing of disability payments, aimed at reducing the time it takes to determine ...

When she finally got through to someone, they told her they wouldn’t have an appointment to begin her application for ...

Starting March 7, 2026, the Social Security Administration is overhauling how 70 million Americans get help with their benefits. The SSA is shutting down its localized field office customer service ...

More than 70 million Americans receiving Social Security benefits will experience a significant administrative change this weekend as the Social Security Administration (SSA) rolls out a nationwide ...

SSA told the arbitrator that it suspended telework for employees who were AFGE bargaining unit members “to address critical ...

Though the Social Security Administration couched its mass cancellation of telework for employees as a temporary one based on ...