At IFF 2025, a roundtable powered by ClickPost saw industry leaders discussing challenges and opportunities of integrating online and offline ...

In the marketing and comms space, this is one of the most important, ongoing conversations taking place. The question isn’t ...

Tofu allows companies to create one campaign and use generative AI to modify content for different marketing channels and ...

The rapid acceleration of ecommerce means the traditional customer journey is no longer linear. There are several ...

Held at Suntec City Atrium (Tower 1 and 2), visitors can join Eddy and Sammy on their Journey into Prosperity. Complete all three activity stations and be treated with a reward. At the Lake of ...

Successful CRM strategies rely on high-quality data, predictive analytics, and AI-driven automation to deliver seamless ...

In today’s digital world, customers interact with brands across multiple platforms—websites, social media, emails, apps, and ...

Great customer experiences start with human connection, and technology should enhance, not replace these interactions.

In today’s digital age, consumers interact with brands through multiple touchpoints—websites, social media, emails, mobile ...

Zendesk is a well-established customer service platform that caters to the complex needs of B2B companies. With its omnichannel support capabilities ... visualize and understand the complete customer ...