It’s long been known that excellent customer service is critical for companies’ bottom lines, and the numbers continue to support that. Research from The Harvard Business Review found that customers ...

CRM magazine presents its seventh annual rundown of the leading companies and hottest trends in customer relationship management.

The future of the CRM market in South East Asia lies in hyper-personalization, conversational AI, and smart CRM solutions that enable real-time engagement and proactive customer support. Additionally, ...

We recently published a list of 10 Best Stocks to Buy for the Next 3 Months. In this article, we are going to take a look at ...

SAN FRANCISCO, March 31, 2025 /PRNewswire/ -- TrampolineAI, an AI-powered contact center platform, launches today to elevate healthcare contact centers by delivering faster, more accurate member ...

Miami is in the mid-tier advancers category, which comprises about 60% of the cities analyzed. While it’s not yet a leader, ...

AI automates business operations, extracts actionable insights from datasets and streamlines workflows across industries ...

Benj Cohen offers a walkthrough of how an outside sales rep can use AI throughout their day as an intelligence and ...

Salesforce continues driving its multifaceted growth strategy, and it has solid potential to expand its international ...

Automating sales order processing isn’t just about efficiency—it’s about positioning your business for future success.

Outplay cofounder and CEO Laxman Papineni said that JungleWorks acquired a majority stake in the startup from other investors ...

Businesses can expect significant efficiency gains with AI’s ability to streamline processes, enhance decision-making and ...